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Frequently Asked Questions
How many days is the production lead time?
Answer: Thanks to the company's efficient production system, we can deliver one 20-feet container each one day. When it is busy, the production lead time will take 5 to 10 days.
What payment method do you accept?
Answer: TarpBox could accept the payment method: RMB (CNY) and USD, by Bank wire transfer T/T, L/C, PayPal, Western Union, MoneyGram, and so on. Please inquire us for the payment terms details.
Can you send directly to my door? or Amazon FBA door?
Answer: TarpBox company can send directly to your door, any door address around the world you designated. by sea, by air, by railway, or by truck. And, if you need, we can package the cargo with barcode of FBA Amazon as per your request, then our transportation company deliver it to the Amazon FBA warehouse door around the world.
Can you customize the packaging? OEM Logo? Print the logo on the surface of the product?
Answer: TarpBox company can customize the packaging with your own OEM Logo. We can print the colorful logo on the surface of the product. Please inquire us before the order.
Can you ship to the world?
Yes, We can ship the tarpaulin and tent to any address of the world, to your door, or port, station. We can arrange the transportation by sea, by air, by railway. Even if you don't have any experience on international shipment. The transport company can clear import customs instead of you if you need.